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Your Questions Answered: Electrician Wellington

At Astral Electrical, there is no such thing as a silly question. We often receive many questions, and we have compiled the most frequent ones. If you cannot find the answer, please don't hesitate to ask.

Astral Electrical Frequently Asked Questions

What services do you offer?

We offer a wide range of electrical services including lighting, switchboards, rewiring, appliance, and more. We use only the best electrical fittings, light fittings, and electrical appliances. Check out our services page for more details.

What areas do you serve?

Are you searching for an electrician near me? We are North Island based and serve the entire Wellington region. This includes Wellington City, the Hutt Valley, Porirua, and Wainuiomata. If you are in the Wellington area, please do not hesitate to get in touch with us.

Are you licensed and insured?

Yes. We hold a full license and insurance, and all our staff are registered electricians. We are happy to provide a copy of our insurance certificate if you require. Our dedication to transparency and safety is our commitment to you.

Is Astral Electrical a Master Electrician?

Absolutely! We are a Quality Assured Master Electrician member. This means our electrical work comes with a $20,000 Master Electricians Workmanship Guarantee. This is just one example of our dedication to excellence.

How much do your services cost?

All our fees are listed on our pricing page. For non-urgent work, we will provide a full quote before we begin, to give you a clear understanding of the costs. For urgent work without a quote, our minimum call-out fee is $230 incl. GST. This covers the first 30 minutes of labour.

How can I get a quote?

You can get a quote by contacting us via our website, email, or phone. You can also book a quote visit online. We will discuss your needs and provide a quote or estimate, based on the specifics of your project. Contact us today.

Do you install energy-efficient solutions?

Absolutely! We believe in providing energy efficient solutions. We can give you tips to save money on your power bill, such as LED lighting and heat pumps. We can even estimate savings to your electricity bill from upgrading your appliances.

Are you a 24/7 electrician?

Yes. Our emergency electricians are on-call to respond to your needs 24/7. If you have an urgent electrical issue, call now on 021 125 0131.

How quickly can you respond to a call-out?

We strive to respond as quickly as possible. If we are unable to attend to your issue as quickly as it deserves, we will communicate that to you upfront. Our priority is to ensure you get the service you need, when you need it.

Can you help meet Healthy Homes Standards for heating?

Yes. We can help you meet Healthy Homes Standards for heating. Start with our single room heating calculator tool.

Do you ask for a deposit?

Yes. We typically require a deposit of between 30% - 50% before we book in your job. The amount depends on the materials required. This deposit helps us secure the materials for your project.

When is the final payment due?

Payment for our services is due within 7 days of completion. Prompt payment helps us continue to serve our community. We appreciate your cooperation, which allows us to continue successfully as a business. For more details, please review our Terms and Conditions.

Do you accept credit cards?

Yes. We accept payment by Debit or Credit Cards, Apple Pay, and direct bank transfer. We process all card payments through our secure Stripe PayLink portal.

Where can I leave a review?

Your feedback means the world to us! If you could take a moment to share your experience, we would be super grateful. The most helpful place you can leave a review is directly on our Google page.
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